CANCELLATION (TANDEM FLIGHT)

• Paragliding is an open-air activity and requires good weather conditions. Please, consult with our team all details before finalize the booking.
• Free cancellation by client is possible up to 24 hours before the excursion starts.
• Request to change the day/hour with less than 24 hours before the excursion starts, has an additional fee of 50€ (deposit fee)
• Due to cancellation by client without any request to change the day/hour or in situation "no show-up" at the meeting place on time, the payment/ deposit will not be refund.
• Cancellation due to unfavorable weather conditions:
  A. Company will offer other day/ hour or a VOUCHER for a tandem flight. The client will be informed in advance about any changes in person or by phone call/ message.
  B. Company will do refund of the payment if there is no possibility to postpone the tandem flight for other day/hour. (refund fees can apply).

TRANSPORT (TANDEM FLIGHT)

• We offer free transport to launch site from our two main meeting points:
  A. parking supermarket Tu Trebol in Adeje.
  B. parking Parque Comercial Adeje Shooping (Mc Donald´s).
  C. parking beach La Enramada in La Caleta, Adeje and from surrondings hotels.
  
  
• Free of charge pick up from hotel/ apartment (Tenerife South, Costa Adeje) is possible for bookings made at 10 and 12 o'clock.
• Pick-up from hotel/ apartment (Tenerife South, Costa Adeje) has additional fee (taxi rate) for bookings made at 14, 16 and 18 o'clock. Pick-up time corresponds to the booking time. The pick-up time can vary +-15 minutes. You will be informed about any changes by phone call, e-mail or message.
  
  A. 10€ from Los Cristianos, Las Americas, Torviscas, Fanabe, Playa Paraiso, Callao Salvaje
  B. 20€ from Playa San Juan, Alcala, Puerto de Santiago (Los Gigantes).
  C. Pick up from other destinations need to be confirmed by agreement.